Patient Access Assistant I - Queen St Peds - Days

Job description

Full time (40 hours weekly) M-F Dayshift with an evening and a weekend rotation General Summary: Works under direct supervision. Represents the System in a professional manner, using good customer service practices in the performance of their duties. Duties and Responsibilities: Essential Functions: - Conducts patient interview to collect accurate financial, biographic and demographic information for patient visits. - Explains financial requirements to the patient or responsible party and collects deposits or deductibles as required. Explains insurance coverages and requirements for precertification/preauthorization, as applicable. - Collects and reviews registrations to ensure accurate financial and demographic information has been obtained and properly entered into appropriate information systems. - Schedules patient appointments for patients with other provider offices including correct processing of necessary referral forms, pre-authorization forms, test instructions, patient benefit verification and transfer of patient information. - Performs various duties for effective check-in and check-out of patients. Receives payment from patients via the kiosk, manually when applicable...