Business Relationship Support Manager

Job description

About this role: Wells Fargo is seeking a Business Relationship Support Manager as part of the Commercial Bank. Learn more about the career areas and business divisions at wellsfargojobs.com . In this role, you will: - Manage the relationship support function for an assigned team or office - Manage the end-to-end customer experience including onboarding and extensive problem-solving - Participate in the identification and maximization of growth opportunities and on-site calls with Relationship Managers - Identify and recommend opportunities for process improvement and risk control development - Oversee customer due diligence operations which may include proper initiation and accuracy of loan documentation process and implementation of treasury products, adhering to all policy and regulatory requirements - Oversee a compliance monitoring program and evaluate the results, ensuring achievement of a satisfactory rating on all audits, working with business management to resolve issues, and address deficiencies - Complete all required assessments, exercises, training, and affirmations in accordance with Bank Policies and Audit requirements, including Business Continuity Planning - Make d...