Claims Verification Supervisor

Job description

The Opportunity: Join TopDog Law and Build Something Meaningful This role is an opportunity to: We are looking for people who don’t just want a job, they want purpose and impact. - Join a rapidly growing national firm at a formative stage - Make a visible, measurable impact on a rapidly growing business - Grow your skills, responsibility, and influence as the firm scales - Work alongside high-caliber, mission-driven teammates who care deeply about doing great work What You’ll Do: In this role, you will be responsible for: Team Leadership - Supervise, coach, and evaluate claims verification specialists - Manage workload distribution to meet turnaround time (TAT) standards - Lead onboarding and ongoing training on claims procedures and compliance Claims Oversight & Quality: - Audit completed claims to identify errors and training opportunities - Serve as escalation point for complex or high-value claims - Enforce verification standards and internal controls to minimize fraud, waste, and abuse Reporting & Process Improvement: - Track KPIs including accuracy rates, TAT, denial rates, and productivity - Identify workflow inefficiencies and implement improvements - Report team performanc...