Support Specialist, Safety & Engagement - Annenberg Access Center

Job description

Role: Support Specialist, Safety & Engagement Reports to: Assistant Director, Case Management & Outreach Program: 1401-Westside Center Department: Access Services Location: Annenberg Access Center - 503 Olympic Blvd., Santa Monica, CA 90401 Setting: 100% Onsite Schedule: Monday - Friday, 8:30am - 5pm; 1st and 2nd Wednesdays 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1 Job Description Summary: As a Safety and Engagement Specialist, you will play a key role in our mission to provide compassionate, restorative care to individuals facing homelessness, mental health challenges, and substance addiction. You will be the first point of contact for clients, fostering a welcoming environment that supports their progress. Using evidence-based approaches like harm reduction, housing-first, and trauma-informed care, you'll engage with clients, ensure adherence to program guidelines, and maintain a safe, well-kept facility. Your responsibilities will include conducting regular site walk-throughs, implementing crisis interventions when needed, keeping accur...