Product Support Specialist

Job description

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees. About the Role: This position is part of the Product Management arm of the Business Systems & Analytics team supporting the CIO organization. The goal of the Business Systems team is to create and deliver meaningful, large-scale technology programs that increase the ROI of Verkada’s business systems and technology and improve the overall value and performance of the organization. We make systems/processes more efficient, reduce manual, low-value work, and enable the company to run better, make better dec...