Technical Account Manager - Physical Security Solutions
K Group Companies · Grand Rapids, Michigan, US
Technical Account Manager Overview: We are seeking a Technical Account Manager with a strong background in physical security systems, including CCTV, intrusi...
Job description
Technical Account Manager Overview: We are seeking a Technical Account Manager with a strong background in physical security systems, including CCTV, intrusion detection, access control, and emergency nurse call systems. This individual will serve as the primary liaison between our company and our clients, driving growth by identifying opportunities, building relationships, and ensuring our solutions align with client needs. This role requires a balance of technical expertise, account management, and consultative sales, supporting both existing client accounts and new business opportunities. Technical Account Manager Responsibilities: · Develop and manage client relationships, serving as the primary point of contact for key accounts. · Generate new business opportunities by expanding within existing accounts. · Collaborate with clients to understand business challenges and align solutions across physical security and managed services. · Leverage knowledge of CCTV, intrusion, fire, and nurse call systems to design tailored solutions. · Stay current with new security technologies, products, and industry trends to advise clients effectively. · Partner with technical teams to ensure cl...