Implementation PM

Job description

Summary/Objective The Implementation Project Manager will be responsible for collaborating with cross-functional teams to drive implementations forward and adhere to deliverable deadlines. This position serves as the key resource for Banking & Fintech clients during the implementation process. Essential Functions/ Responsibilities: - Serve as primary point of contact/driver for project completion with existing customers through implementation. Establish processes/procedures to manage customer portfolio activity. - Become a product expert, with strong understanding in configurations and data integration - Work cross functionally internally to solve implementation challenges - Demonstrate understanding of web based applications, api's, and data integration - Monitor new client implementations and existing client support; provide daily problem solving, coordination and leadership as required - Partner with technical and operations resources as they develop integrated software solutions and support systems to serve the partners and clients - Maintain ongoing reporting of partner/client status and activities - Management of multiple complex SAAS projects and implementations - Ability to...