Customer Service Representative with Spanish

Job description

Job Description: What is your role going to look like? - You can expect order handling of DEXIS devices and spare parts. - Pre-handling of orders, verification of prices, discounts and product configurations. - Entering sales and purchase orders and creating device configurations in ERP. - You will be responsible for confirmation of delivery times for the customer and monitoring of delivery times. - Collaboration in the credit block and credit processes with customers and Finance Department. - You will also help to maintain customer sales area agreements in ERP system. - Collaboration in the item data maintenance process. Job Requirements: Most Important Qualifications and Competencies: What can you look forward to? - Fluent in English and Spanish close to native. - 1-3 years Experience in Customer Service Field is an advantage but not mandatory - Excellent communication skills (verbal and in writing) - Customer centric approach - Curiosity and drive for continuous improvement - Ability to operate computer systems with accuracy and efficiency (SAP, CRM & Oracle) is an advantage but not mandatory - Ability to adapt and implement new procedures as required to provide excellent custom...