Patient Services Coordinator

Job description

Description Under the direction of the Director of Patient Services & Financial Assistance, the Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and patient flow, collection of daily cash and audit procedures, opening and closing the receptionist station daily, including Saturdays as required. The Patient Services Coordinator is responsible for the completion of various billing services. Representative Duties: Provide excellent customer service Accurately perform registration process for new and existing patients Collection of daily cash and audit procedures Performs other related job duties as required - Greet each client with a smile and welcoming, professional manner - Answer each phone call in a cheerful and professional manner - Log information on calls received, where required and maintains detailed and accurate records - Provide clients with correct and accurate information regarding FCHC services and providers (Ask for input from team colleagues if unsure of the correct response to inquiries) - Schedule appointments according to established procedure - Refer unusual or difficul...