Assistant Repairs Manager

Job description

Assistant Repairs Manager Wisconsin Distribution Center: 12885 104th Street, Pleasant Prairie, WI 53158 Are you a proven leader who enjoys working with customers and supporting repair operations? Join us as an Assistant Repairs Manager and help lead a high‑performing team, supporting customers with product questions and returns. Work hands-on to maintain efficient processes, identify improvement opportunities, and ensure we deliver the exceptional service that Uline is known for. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Hours: Monday - Friday, 8:30 AM to 5 PM. Position Responsibilities: Manage a team of Technical Service Representatives, providing regular feedback, guidance and support to help your team succeed. Handle escalated customer product concerns and provide technical support through email and on the phone to prevent unnecessary product returns. Facilitate trainings on new processes and procedures to increase efficiency and ensure legendary service. Support the repair of products returned by customers including packaging tools and equipment. Minimum Requirements: High schoo...