Product Manager (CJE) – Payments / Acquiring
ING · BE
Within ING’s Payments Tribe , our ambition is to offer smart, seamless, personalized and reliable payment experiences across all channels. Payments are a dai...
Job description
About the role Within ING’s Payments Tribe , our ambition is to offer smart, seamless, personalized and reliable payment experiences across all channels. Payments are a daily touchpoint for our clients and sit at the very heart of the bank. The Payments Tribe is composed of three closely collaborating areas: You will join a small, highly collaborative Acquiring squad covering products such as Ecommerce payments, Point of Sale and SofPOS . In this context, you will have strong ownership, visibility and impact , contributing directly to product strategy, delivery and growth. - Cards & Payments - Acquiring, Accounting & International Payments - Cash & ATMs Your responsibilities: As a Product Manager / Customer Journey Expert, you will: - Understand merchant needs , market trends and the digital payments landscape to design valuable customer journeys - Own and manage end‑to‑end payment products and journeys , from idea and refinement to launch, servicing and continuous improvement - Translate business and customer needs into clear requirements for IT, Risk, Legal, Customer Support, Sales and other stakeholders - Closely collaborate with the DevOps squad , understanding IT architecture...