HR Delivery Partner

Job description

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally. About the opportunity: The HR Delivery Partner (HRDP), Tier 2 HR Support – North America serves as the operational HR contact for cases and processes requiring regional or country-specific expertise across the U.S., Mexico and Canada. This role handles escalations from Tier 1 or Centers of Excellence (COEs) and provides expert-level support to employees, managers, and leaders. This position bridges the gap between strategic HR initiatives and the employee experience by ensuring policy compliance and delivering consistent, high-quality HR service delivery. The HRPD supports cross-border business operations within North America while navigating...