Customer Success Manager – Bilingual (English & Spanish) | US Based

Job description

AMER Customer Success Manager – Bilingual (English & Spanish) | US Based The Customer Success team is growing! AssessFirst in a few words 👇 We’re a fast-growing HR Tech company on a clear mission: to revolutionize recruitment on a global scale. Instead of relying on CVs, we help companies predict performance and fulfilment by analyzing people’s personality, motivations, and ability to learn. Today, we’re 110+ team members, supporting 3,500+ clients in over 40 countries, helping them hire and develop their teams in a more inclusive and effective way. Our culture? Ambition, impact, and freedom. Want to help shape the future of work? We’d love to meet you. What you’ll do: AssessFirst has expanded into the American market and is now looking for its first US-based Customer Success Manager. In this role, you will uphold the high standard of support our global clients expect while ensuring an exceptional experience for our North and South American clients and partners. Your focus will be twofold: supporting successful implementation and effective use of the platform, and managing the timely resolution of technical support issues. 1. Customer Onboarding, Adoption & Success Management Lead...