Lead Medi-Cal Eligibility Resolution Specialist

Job description

JOB DESCRIPTION: Position: Lead Medi-Cal Eligibility Resolution Specialist Pay Range: $32.00-$38.00 PER HR: Reporting To: CCA Manager: Work Type: Remote: POSITION SUMMARY: The Lead Medi-Cal Eligibility Resolution Specialist oversees the daily operations, staff performance, and workflow of the Medi-Cal Eligibility Resolution team. This role ensures timely and accurate resolution of Medi-Cal eligibility issues, supports redetermination processes, and maintains strong relationships with county Medi-Cal offices. The Lead provides coaching, training, and operational leadership to ensure high-quality service delivery and compliance with state and federal regulations. QUALIFICATIONS: - 2+ years of experience with Medi-Cal eligibility, public benefits, or county social services. - 1+ year in a supervisory role. - Strong understanding of Medi-Cal eligibility rules, documentation requirements, and county processes. - Experience in working with electronic healthcare systems, and state eligibility systems. - Familiar with Microsoft Word and Excel programs. - Excellent communication, leadership, and problem-solving skills. - Experience supervising eligibility teams in a health plan or healthcar...