Trainer

Job description

Conducts basic or routine in-person and online training for program applications and/or creates/updates basic/routine training materials. These duties and responsibilities may vary based on the needs of the customer and their users. Works on routine/basic training course development projects including scoping the required resources and timeline to meet project timelines with quality results. Clearly communicates technical and non-technical information to beginner users, application owners, and other employees. - Designs, creates and delivers basic level training in accordance with programs/projects use of the ADDIE (Analyst, Designer, Developer, Implementer, or Evaluator) system of training. - Partners with managers and subject-matter experts (SME) to guide and direct support for the development of training plans, identify learning objectives for courses, and to identify and/or obtain sources of information for development of course material. - Gathers information from application functional analysts, application owners, and/or subject matter experts to update lesson plans, practical exercises, learning objectives, handouts, and other materials. - Establishes and maintains the conn...