Referral Specialist

Job description

Job Description ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CLERICAL ASSOCIATE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The Early Intervention Program (EIP) is a comprehensive interagency program that supports infants and children with developmental delays in their efforts to realize their full potential. It reduces the likelihood of delays among at-risk children, assists and empowers families to meet their child's and their own needs, and entitles children, regardless of race, ethnicity or income to services through the program. The Bureau of Early Intervention oversees provision of therapeutic services to 30,000 children ages birth to 3 years each year. At the borough level, contracted service agencies are monitored by the Regional Office. Job Duties and Responsibilities: - Process Early Intervention Program referrals received via the Centralized Call Center or fax-to-email line. - Enter referrals into an Electronic Case Management system, assign case workers, and ensure that case worker assignments are accepted. - Follow procedures to ensure the accuracy of information entered into the system, and to avoid creating duplica...