Tronc Administrator

Job description

Tronc Administrator Department: WMT Troncmaster Services: Employment Type: Permanent - Full Time Location: St Albans: Description: This is an opportunity for a Tronc Administrator to join our employer services team. WMT Troncmaster Services, part of Moore Kingston Smith, is one of the leading providers of tronc solutions to the hospitality industry, working with Michelin‑starred restaurants, celebrity chefs, high‑street groups, and 5‑star hotels. What is a Tronc solution?: A tronc solution (also known as a tronc system/scheme/arrangement) allows the proceeds from service charges and credit card tips to be distributed to staff working in the hospitality industry. Experience of tronc solutions is not essential as training on our processes and systems will be provided. Key Responsibilities: As a member of the Tronc Administration team, you will: - Calculate tips, service charges, and other gratuities for employees across high‑profile UK hospitality venues. - Process and analyse client‑provided data to ensure accurate and timely distribution of awards. - Manage tronc‑related budgets following completion of training. - Respond to client queries and maintain clear, professional communica...