Senior Manager Global ERP Operations Lead, SAP Platform

Job description

Career Category Information Systems Job Description: At Amgen, our mission is simple: to serve patients. Every day, our teams ensure that critical manufacturing and business processes run safely, reliably, and compliantly — enabling the delivery of life‑changing medicines to millions of patients worldwide. Join us as: Global ERP Operations Lead, SAP Platform LIVE: WHAT YOU WILL DO: As Global ERP Operations Lead, you are responsible for the stability, performance and continuous improvement of Amgen’s SAP ERP platform. You lead global ERP run operations and ensure that the systems supporting critical business processes operate reliably, securely and compliantly. You combine deep SAP operational expertise with strong leadership and stakeholder management skills to ensure service excellence and drive continuous improvement across the ERP landscape. These are your key responsibilities: Lead global ERP run operations for SAP S/4HANA and integrated platforms, ensuring high availability and performance. Drive operational excellence through effective monitoring, incident, problem and change management. Define and manage operational KPIs and SLAs to ensure reliable ERP service delivery. Ensu...