Finance Receivables II

Job description

Finance Receivables Representative II - Collections The Finance Receivables (F/R) Representative is responsible for outstanding account resolution and reconciliation activities for assigned accounts within their Finance Receivable portfolio. The role will involve the day-to-day monitoring and maintenance of customer accounts, including the facilitation of dispute management resolution activities. The F/R Representative is responsible for adherence to and execution of all established corporate credit and collection policies. This is an on site position based in our Vernon office, BC. Responsibilities Outstanding Account Resolution / Collections - Actively monitor a queue of trade AR accounts to ensure company delinquency targets remain at acceptable levels - Maintain daily communication with customers to facilitate on-time payments - Collect and negotiate payment on overdue accounts - Record detailed customer notes into system and update customer information as required - Manage customer hold/releases per established guidelines - Adhere to direction of assigned collection strategies and administer all collection activities according to established policies and procedures - Properly...