JobMesh

Senior Manager, Workforce Scheduling Program

GoHealth Urgent Care · US

You’re more valuable than ever – And that’s just how we’ll make you feel. The Senior Manager, Workforce Scheduling Program oversees the Company’s enterprise-...

Job description

You’re more valuable than ever – And that’s just how we’ll make you feel. The Senior Manager, Workforce Scheduling Program oversees the Company’s enterprise-wide staffing‑to‑demand and workforce management processes. This role owns the forecasting and optimization models that guide staffing decisions, as well as the underlying algorithms, optimization logic, data integrity, and supporting data pipelines. Partnering closely with Operations leadership, FP&A, Business Intelligence/DEMI, IT, People, and other Company departments, the role ensures accurate staffing forecasts, standardized scheduling practices, and effective monitoring tools across all joint venture markets. The position drives continuous improvement in forecasting logic, scheduling optimization, and workforce management systems, serving as the primary technical and functional owner for the enterprise staffing model. This role is a key contributor to data‑driven operational efficiency, consistency, and organizational growth. Qualifications: Education Required: - Bachelor’s degree - Experience will be considered in lieu of a degree. Licenses/Certifications Required: - None Work Experience Required: 5+ years of workforce m...