Customer Solutions Specialist

Job description

Customer Solutions Specialist - 26000298 Description Linde Gas & Equipment Inc. Customer Solutions Specialist Location: Salt Lake City, UT Linde Gas & Equipment Inc. is seeking a Customer Solutions Specialist. This role will provide excellent customer service in our Customer Excellence Center taking ownership of, and resolving, customer inquiries. What we offer you!: Competitive pay: Comprehensive benefit plan (medical, dental, vision and more) 401(k) Retirement Savings Plan Paid time off (vacation, holidays, PTO) Employee Discount Programs: Career growth opportunities: What you will be doing: - You will deliver outstanding service and ensure our customers have a great experience - Maintain relationships with customers and sales staff by addressing incoming calls, processing sales orders, confirming shipments, resolving order & service issues - Manage procurement, delivery schedules, and inventory tracking - You will use business software systems to retrieve customer information, verify inventory levels and process orders - Verifies customer credit status and completes necessary paperwork to issue credits or debits - Suggests additional and alternative products and services followi...