Manager, Technical Account Management

Job description

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do: As a Manager, Technical Account Management, you will help lead and grow the Technical Account Management (TAM) team and the service delivery to our biggest customers. You are a professional at discerning what needs to be built next to deliver ongoing and differentiated customer value while managing the day to day needs of the team. You are a motivating, coaching, training and problem-solving wizard, with deep technical expertise, commitment to excellence, maniacal customer focus and the uncanny ability to...