Patient Service Representative, Part-Time Weekends

Job description

Patient Service Representative, Part-Time Weekends - ( 250000WC ) Description THE UNIVERSITY OF TEXAS SOUTHWESTERN MEDICAL CENTER JOB INFORMATION: Job Code: 1966 Job Title: PAT SVC REP Date Last Edited: 8/22/2025 FLSA Status: N JOB SUMMARY As a Patient Services Representative, this position promotes UT Southwestern Medical Center as the preferred destination for excellent patient care, outcomes, safety and service. ESSENTIAL FUNCTIONS: Job Duties: QUALIFICATIONS Education and Experience - Provides a welcoming presence at all entrances. Greets patients, their families and guests, in building lobbies or other patient care areas; provides escorts and wheelchair assistance, ensuring patient comfort and safety at all times. - Seeks to understand the needs of the internal and external customers; meeting and exceeding those needs. Serves as a liaison between patients, their families, friends and our medical staff. Performs other duties as required to provide fast and friendly genuine hospitality. - Responds to patients inquiries for information in person and over the telephone providing information regarding health care services; provides directions to various facilities and services (res...