Data Management Representative (12 month contract)

Job description

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future. AI Fearlessly. The Role: The overall purpose of this role is to work as part of a multilingual Customer Service team to support different regions focusing on the different BU's. The Responsibilities: - Provide a high standard of service to all internal & external customers, by taking responsibility of all queries and orders received through to resolution. - Build strong relationship with the Business Units being supported in order to deliver an excellent service through both responding to inbound Order & Sales Support related inquiries within SVL & working with the BU’s to streamline processes. - Deliver a service to our centralised Renewal Sales team through managing all of the...