Care Coordinator

Job description

Description GENERAL SUMMARY OF DUTIES: The Care Coordinator supports the practice by working with patients, families, providers, and staff to promote timely access to needed care, providing daily continuity of care coordination, and coaching patients, families, and caregivers to understand the patient’s care plan and self-care management responsibilities. SUPERVISION RECEIVED: Director of Operations/Population Health Manager/Care Coordination Clinical Supervisor/Office Supervisor SUPERVISION EXERCISED: Care Navigators, as assigned ROLE AND RESPONSIBILITIES: - Use case management processes to assure quality care is delivered to the PHC’s patients, the patients’ families, and the patients’ caregivers in the most efficient and effective manner across the healthcare continuum. - Apply the principles of comprehensive, community-based, patient-centered, developmentally appropriate, and culturally and linguistically appropriate care coordination. - Engage patients, patients’ families, and their caregivers in understanding, setting, and monitoring patient self-management care plans in a manner that is culturally and linguistically appropriate to the patient and caregiver. - Document each p...