JobMesh

EXECUTIVE HOST

Caesars Entertainment · Elgin, Illinois, US

As an Executive Host, you will develop strategic relationships with guests by having a comprehensive understanding of casino systems, casino sales; as well a...

Job description

As an Executive Host, you will develop strategic relationships with guests by having a comprehensive understanding of casino systems, casino sales; as well as overall understanding of converting sales activities into casino trips with a seamless hand-off to the on-property service team. Has the ability to multitask and prioritize in a fast-paced environment. - Responsible for developing and maintaining coded player blocks through direct mail, email, telemarketing, and leveraging databases. - Actively participates in telephone solicitation and coordinates personalized direct mailings for assigned markets. - Ensures seamless hand off of guest pre-trip itinerary for flawless on-property execution by VIP Hospitality Team. - Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty. - Responds to and consistently meets the needs of coded guests. - Supports and cultivates new ideas and methods to deliver business solutions. - Identifies ways to increase efficiency or improve product or service. - Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of ch...