Patient Financial Team Lead - Patient Access Medicaid

Job description

Job Details Patient Access Medicaid | Kettering | Full-Time | First Shift Preferred Qualifications: Patient Financial Advocate Specialist: This individual is responsible for pre-screening and enrolling self-pay (uninsured and underinsured) patients for external financial assistance programs, with a primary focus on Medicaid. This individual is also responsible for assisting patients in the process of completing financial assistance applications, educating them about their financial responsibility, and helping them identify a path toward resolving their balances. This role involves communicating with patients both in person and over the phone, and requires a high level of customer service - Pre-screens uninsured and underinsured patients to identify potential financial assistance opportunities. - Assists patients without valid insurance coverage with enrollment in programs including, but not limited to, Medicare, Medicaid, and other state-based assistance programs. - Ensures financial assistance applications are accurately filled out and complete before approval. - Staff coverage at other Kettering Health hospital facilities, when needed - Works in conjunction with on-site state soc...