Personal Computer Tech

Job description

Job Summary The Personal Computer Technician is a field technician responsible for providing on-site technical support for hardware, software, telecommunications, and network systems. This role includes installing, troubleshooting, and repairing equipment and infrastructure to ensure optimal functionality. Essential Functions: - Supports IT hardware, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners. - Installs and maintains hospital IT systems, networking equipment, or telecommunications systems. - Assists with troubleshooting software and network based issues. - Moves IS assets and coordinates all equipment moves with other service departments as needed. - Ensures information security by securely disposing of devices with local hard drives. - Supports software, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners. - Ensures that all corporately used mobile devices are encrypted to ensure the integrity of information security. - Provides service through remote control software for licensed equipment and utili...