Housing Solutions Assistant

Job description

This role is open to full time, part time, and job share applications, all of which will be assessed equally. - Babergh and Mid Suffolk District Councils - Address: Endeavour House, 8 Russell Road, Ipswich, Suffolk IP1 2BX - Salary: £27,694 - £31,022 per annum (pro rata for part time) - Hours: Full Time, 37 hours per week - Contract: Fixed Term Maternity Cover or Secondment opportunity for 9 months Join our team: We are looking for a Housing Solutions Assistant to join our Housing Solutions team. If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you. About the role: In this role, you will be the first point of contact for people who approach the council for housing help. You will assess their situation, give basic housing advice and make sure each case is passed to the right officer. You will handle financial tasks linked to homelessness, including making agreed payments. You will keep accurate records, update the homelessness system and maintain a good understanding of housing law, welfare benefits and the local private rented market. You will work closely with colleagues across the council an...