Customer Account Manager

Job description

Job Description What is a Customer Account Manager (CAM)? At Advance Auto Parts, a Customer Account Manager (CAM) sells or oversees the selling of automotive products for repair or distribution to automotive repair shops and other commercial businesses. The CAM must be committed to inspiring our team, helping our customers succeed, and growing the business and profitability with integrity. Key Duties and Responsibilities: Essential Job Skills Necessary for Success as a CAM Prior Experiences that Set a CAM up for Success - Work with District Leaders, General Managers and other key personnel to achieve all agreed upon goals for assigned accounts - Implement new Commercial Sales programs, as well as support current programs - Visit assigned accounts, making sales calls and developing approaches that best position products, services, or ideas; identify and meet the needs of commercial customers. Maintain database of account sales call activity, etc. - Proactively communicate with Store Team on a regular basis to ensure that customer expectations concerning product availability, accuracy, and delivery timelines are realistic and being met - Provide feedback and input to business partner...