Account Rep Sales Existing Business

Job description

Summary: Schedule: Monday-Friday 8a-5p; Fulltime; 40hrs per week Location: 1 Monarch Place; Springfield MA (Hybrid in MA/CT candidates only) The Account Representative is responsible for the service, renewal and retention of a n assigned book of business in the small group eligible market . This role provid es a broad spectrum of internal support to the Existing Business Account Executives , as well as performing day - to - day administrative functions, which support Health New England’s clients, brokers and internal customers. The Account Representative contribute s to the overall success of the Sales Department ensuring specific individual goals, plans, and initiatives are executed and delivered in support of the team’s business strategies and objectives . The Account Representative is responsible for maintaining and adhering to internal controls, ensuring compliance with applicable laws and regulations, and following Health New England’s entity level policies and procedures. The position is responsible for reporting unethical or fraudulent activity related to business operations and adhering to Health New England’s Code of Conduct . Accountabilities: Champions a customer focused...