Client Services Coordinator

Job description

Client Services Coordinator This is not a clipboard-and-checklist job. This is frontline leadership inside a 24-hour emergency shelter. Are you interested in meaningful work? Or are you interested in life-saving work? At The Archway , we are Tarrant County’s only state-designated family violence program. That means when someone makes the hardest phone call of their life, we answer. When someone walks through our shelter doors at 2:00 a.m., we are ready. We stand beside survivors while working to hold offenders accountable. This work is urgent. It is complex. It is emotional. And it matters. We are looking for a Client Services Coordinator who can lead in that environment — not observe it from the sidelines. The Opportunity You will lead the 24-hour Client Advocate Center — the operational heartbeat of our emergency shelter. You are not just managing staff. You are setting the tone for safety, professionalism, and compassion. You will: If systems break, you fix them. If staff struggle, you coach them. If processes stall, you streamline them. What You Will Carry This role carries weight. You will be responsible for: You are accountable for both compassion and structure. Both heart an...