F&B Senior Supervisor - Willow Beach

Job description

Compensation Amount: 20.00 USD Hourly Job Summary: The Food and Beverage Supervisor assists the Manager in all aspects of unit operations and floor management, including food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. In addition, the Food and Beverage Supervisor assists in cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level. Job Description: ESSENTIAL FUNCTIONS - Ensure complete guest satisfaction at all times by delivering high-quality service and promptly addressing guest concerns in accordance with established customer service standards. - Monitor and supervise the setup, presentation, and ongoing maintenance of dining areas, cashier stations, and food service stations to ensure cleanliness, efficiency, and adherence to quality standards. - Assist the Manager with recruiting, interviewing, hiring, scheduling, supervising, coaching, disciplining, and performance evaluation of staff. Train and develop hourly team members to achieve peak performance and support continuous improvement. - Oversee daily operations to ensure comp...