Admissions Assistant Acute

Job description

Key Responsibilities: · Welcome and assist new patients and individuals accompanying patients, ensuring a safe and friendly environment. · Perform various clerical duties such as managing paperwork, data entry, communicating with insurance companies, and handling phone calls. · Complete necessary paperwork for patient admission, explaining forms to patients, notifying clinical lead of arrivals, and escorting patients to the appropriate location. · Ensure efficient and accurate completion of admission process, distributing paperwork to notify staff of patient arrivals or transfers. · Receive and process patient information, schedule appointments, and maintain proper documentation. · Maintain a positive, empathetic, and professional attitude towards patients and their families. · Address and resolve patient complaints promptly, with a focus on patient safety. · Prioritize patient safety and provide excellent customer service. · Create a supportive and structured environment to ensure patient well-being. · Conduct safety checks and provide supervision as required. · Document clinical information accurately in medical records and registration systems. · Assist in maintaining a safe, cl...