Patient Service Representative - American Fork - Urology - FT

Job description

Patient Service Representative - Urology Granger Medical Clinic has an immediate opening for a bilingual, full-time Patient Services Representative in our American Fork, Urology Clinic. Overview: Schedule: Monday – Friday, 7:45 a.m. to 5:00 p.m. - The ideal candidate will be confident, self-motivated and above all else compassionate. PSRs work closely with our patients, physicians and support staff to provide the best care to each patient. As the receptionists are the first point of contact with the patients, excellent communication and customer service skills are essential. Knowledge, Skills, and Abilities: - Excellent customer service, communication, multi-tasking and organizational skills. - Typing / keyboarding skills - Must be a team player and enjoy working with people. - Must be able to read, understand and communicate in English. - Additional languages helpful. Spanish Preferred. Essential Functions and Duties: - Greet patients presenting for medical or other services in a courteous manner. - Answer telephones in a professional manner. - Scheduling appointments in accordance with established procedures. - Communicate professionally both verbally and in writing with physicia...