Remote PT Sales & Customer Service Rep British Swim School Halton

Job description

Benefits: Are you passionate about water safety and making a difference in your community? Do you have experience teaching swim lessons and enjoy guiding families through meaningful decisions? If so, British Swim School Halton wants you on our team as a Call Center Sales & Service Representative ! We’re looking for friendly, confident, and swim-savvy professionals to support our mission by combining customer service with strong program knowledge. You’ll play a key role in helping families choose the right swim programs and ensuring every child gets the opportunity to become water-safe. - Bonus based on performance - Employee discounts - Opportunity for advancement - Training & development 💼 What You’ll Be Doing: - Manage incoming and outgoing calls, emails, and online chats - Assist families with program selection and enrollment - Provide helpful, accurate, and friendly support - Maintain and update customer records in our system - Process registrations, forms, and follow-ups on leads - Identify and escalate priority issues as needed - Promote current offers and track daily call activity - Deliver a consistently positive customer experience ✅ Mandatory Requirement: Applicants must...