Instructional Designer, Principal Associate | Readiness & Associate Experience (Hybrid)

Job description

Instructional Designer, Principal Associate | Readiness & Associate Experience (Hybrid) Capital One, a Fortune 500 company and one of the nation’s top 10 banks, is one of the largest, most analytically sophisticated Financial Services providers in the world. We offer a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company and a great place to work. This role will be responsible for the design and development of a diverse set of learning materials to support our Retail Banking Teams including Branch and Café Ambassadors and Small Business Associates. This individual will partner closely with key business partners to translate business intent into engaging learning materials, with a focus (though not exclusively) on digital-first learning methods. This individual will analyze learning needs, design and develop blended learning solutions from raw materials, and measure and report out on learning effectiveness. They will script videos, storyboard e-Learning courses,...