Technical Account Manager

Job description

Job Description About the Role: As a Technical Account Manager , you’ll be the trusted advisor for a portfolio of Altium’s Enterprise customers, ensuring their success with our solutions. You’ll build deep relationships, resolve technical challenges, and guide customers in optimizing Altium’s tools for their unique workflows. By collaborating with R&D, Support, and Sales, you’ll drive adoption, uncover growth opportunities, and advocate for customer needs—directly impacting their satisfaction and Altium’s revenue. This role combines technical expertise with strategic account management, perfect for someone passionate about solving complex problems and fostering long-term customer success. A Day in The Life of Our Technical Account Manager: Be the primary technical contact for Enterprise customers, ensuring their success with Altium solutions Build trusted relationships and guide customers on implementation, integration, and optimization Troubleshoot technical issues, escalate to R&D when needed, and drive resolutions Identify growth opportunities and lead strategic business reviews Collaborate with Sales, Support, and R&D to align customer needs with product development Advocate fo...