Account Representative

Job description

Job DetailsJob Location: Albuquerque, NM 87110 POSITION SUMMARY: Responsible for collections of outstanding accounts receivable, resolving customer billing problems and reducing accounts receivable delinquency. ESSENTIAL RESPONSIBILITIES: Review of all assigned outstanding charges in AR and maintain aged receivables within established benchmarks. Performs insurance claim follow-up through completion and identifies delinquent accounts. Thorough working knowledge of both paper and electronic billing processes Handles correspondence related to insurance or patient account, contacting insurance carriers, patients and other facilities as needed to get maximum payment on accounts. Reviews Explanation of Benefits and files claim appeals as needed. Assists with patient inquiries regarding account and payment arrangements. Meets all expectations / deadlines for month end closing. Participates in educational activities. Participates in professional development activities and opportunities. Attends staff meetings and others as required. Adheres to company policies as described in employment handbook and company work rules. Maintains strict confidentiality in accordance with HIPAA guidelines a...