Office Manager
Clarence Professional Group · Sydney, New South Wales, AU
About Us Clarence-Workplaces for Professionals offers contemporary, flexible, serviced workplaces in Sydney CBD, Melbourne and Brisbane. We help and support...
Job description
About Us Clarence-Workplaces for Professionals offers contemporary, flexible, serviced workplaces in Sydney CBD, Melbourne and Brisbane. We help and support our members establish and grow their independent firms. We are boutique, changing the way professionals work and collaborate. To learn more about your potential next employer, visit www.cpogroup.com.au. About the Role: We are seeking a proactive Location Manager to join our Sydney Team. This role is pivotal in driving retention and growth by maintaining strong relationships with office and virtual members while managing the location and the Member Services team. - Build and maintain positive relationships with both office-based and virtual members. - Lead the Member Services team at your location. - Handle customer enquiries while driving an excellent end‑to‑end customer experience. - Act as the “eyes and ears” of Clarence by gathering and communicating member feedback on renewals, upgrades, and terminations to the Member Services Manager. - Drive client engagement by delivering events that foster a strong and connected Clarence community. - Manage the onboarding process for new and upgrading members. - Maintain a strong unders...