Senior Marketplace Operations & Capacity Planning Manager

Job description

Role: Senior Marketplace Operations & Capacity Planning Manager Location: USA Remote; Austin, TX preferred About the Company: Wheel is evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment. Wheel solutions include configurable virtual care programs, an intuitive consumer interface, and access to a nationwide network of board-certified clinicians. Discover how Wheel is transforming the future of healthcare by visiting www.wheel.com . About the Role: We're looking for a Senior Marketplace Operations & Capacity Planning Manager who operates at the intersection of quantitative modeling, workforce strategy, and commercial impact. This is not a supporting role — you will own the capacity planning function end-to-end and serve as a strategic partner to Network Operations leadership, finance, and our commercial team. You'll build and maintain the forecasting and staffing infrastructure that drives how Wheel scales. That means building sophist...