Product Merchandising & Operations Manager

Job description

PRODUCT MERCHANDISING & OPERATIONS MANAGER COMPANY: FLIGHTSTORY: BRAND: THE DIARY OF A CEO / SB PRODUCTS: REPORTS TO: HEAD OF PRODUCT & ECOMMERCE: ABOUT FLIGHTSTORY: We are a media company and investment fund, and we’re on a mission to elevate the stories, build the communities, and support the founders that inspire a happier, healthier humanity. We scale creator-led new media IP and operate an investment fund and venture studio. MISSION: Own the end to end merchandising, supply chain, and operational delivery of The Diary of a CEO / Behind The Diary product ecosystem, ensuring products are built, delivered, and available to support both launches and ongoing growth. You will be responsible for sourcing and buying new product ranges, managing suppliers, and ensuring stock is planned, ordered, and delivered efficiently. You will act as the operational owner of product development and delivery, ensuring products move from concept to launch on time, on budget, and at the right quality. Success in this role comes from balancing commercial performance, operational efficiency, and customer demand, ensuring we maximise revenue while minimising risk. Your goal is to build a scalable merchan...