Technology Support Specialist

Job description

Description SUMMARY: The primary job responsibilities include, but are not limited to, providing technical support for local and remote staff, facilitating and maintaining computer networks, and troubleshooting network issues in offices. Must have a friendly personality, be able to handle inquiries related to information technology, and give accurate information and assistance in a professional and high-quality manner. PRIMARY RESPONSIBILITIES: - Work and communicate effectively with users from all departments within the company, vendors/contacts from other companies, and audiences that may not always be compromised of technical personnel - Provide technical support with minimal supervision - Provide end user technical support for computer related hardware, software, printer, network, phone systems, and network issues - Install, configure, service, repair, and maintain hardware and software for network services, storage networking devices, and servers - Assist with preventative maintenance to the servers and verify antivirus updates - Assist administering PBX, corporate cellular phones, laptops, and other related hardware - Assist maintaining daily and or monthly backups - Possesse...