Customer Service Representative Support

Job description

Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years, and we are always striving for new ways to make boating easier, safer, and more enjoyable. We are on a journey of continuous growth – now looking for our next star – a passionate Customer Service Representative Support This position reports to the Customer Service Manager and will work in Sparta TN. About the position: As CSRS of the Sparta team, you will be involved in Administrative duties including but not limited to, order entry/changes and Customer data maintenance. This role will also engage directly with customers including general communication, communication on logistics, deliveries and order statuses. Your Main Responsibilities: - Balance and prioritize responsibilities - Take all customer calls and return messages on a daily basis - Assist Customers with problems and resolve issues - Maintain and update customer cross reference and master files with any pertinent changes What do we offer?: You ar...