Linux Engineer
Netrio · Mckinney, Texas, US
We are seeking a highly motivated Linux Engineer who is a strong self-starter and capable of owning end-to-end issues with minimal supervision.
Job description
We are seeking a highly motivated Linux Engineer who is a strong self-starter and capable of owning end-to-end issues with minimal supervision. This role requires deep hands-on Linux server experience, comfort handling complex escalations, and the ability to perform thorough root cause analysis with clear recommendations. The Linux Engineer will work as part of a collaborative team, supporting and mentoring others to improve long-term issue resolution. This position includes participation in on-call rotation and requires flexibility to support client implementations, system upgrades, and critical projects, which may occasionally involve extended hours or weekend work. Key Responsibilities: - Serve as an escalation point for advanced Linux server issues from systems engineers and team leads - Communicate directly with clients to understand technical needs and provide recommendations - Troubleshoot issues efficiently and perform detailed root cause analysis - Manage and resolve cases through a ticketing system, providing timely and high-quality updates - Document all work performed, including procedures and troubleshooting steps - Train and mentor support staff on client systems and...