Senior Software Development Engineer

Job description

What you can expect You can expect to play a key role in shaping the future of Zoom Contact Centre platform. As a Software Engineer, you'll work on high-impact, scalable services that support millions of users globally. You'll collaborate closely with product, design, and engineering teams, contribute to architecture decisions while staying hands-on in development. About the Team: Zoom Contact Center is Zoom’s next-generation cloud-based customer engagement platform. We provide intelligent, scalable, and real-time communication solutions for enterprises of all sizes. Our mission is to build a seamless experience that empowers support and sales teams to better serve customers—through voice, video, chat, and beyond. Responsibilities: Designing and implement scalable, secure, and reliable backend services using Java and Spring Boot. Implementing and improving monitoring, logging, and alerting to ensure system health, availability, and observability. Working closely with cross-functional teams to translate business requirements into technical solutions and deliver high-quality features to customers. Building and maintaining integrations with storage and search systems including MySQL,...