Customer Service Representative -Field

Job description

The successful candidate must have the ability to work independently and as part of a team, demonstrating the ability to work with patience and courtesy in difficult customer relation situations. Must have the ability to communicate effectively; both verbally and in writing, thinking quickly and logically to ensure expedient responses to customer inquiries. Must complete applicable training and display strong organizational skills. The ability to multi-task efficiently and effectively is of paramount importance. What’s In It For You: Competitive hourly wage with free/discounted services Attractive benefits package including medical, dental, vision, 401k and more, effective immediately upon hire. Generous paid time off & holidays What You’ll Be Doing: Resolve customer issues in a local customer sales and service office environment including billing inquiries, sales opportunities, and product troubleshooting. Respond to customer correspondence in an appropriate time and manner. Accurately enter order information for both sales and service orders, updating customer account information including telephone and contact numbers. Help achieve company sales/upgrade goals by consulting with...