Business Technology Co-op Student (4 Months)
RJC Engineers · Vancouver, British Columbia, CA
The Co-op Student supports the Business Technology team by assisting with basic technical tasks, responding to user requests, and participating in day-to-day...
Job description
The Co-op Student supports the Business Technology team by assisting with basic technical tasks, responding to user requests, and participating in day-to-day IT operations. This role focuses on developing foundational skills in technical support, device setup, account administration, and troubleshooting while working under the guidance of senior team members. The student contributes to a positive user experience by providing timely support, learning internal processes, and demonstrating strong customer service as they build confidence in a professional technology environment. Location: Vancouver, BC: Start Date: May 2026 for approx. 4 months Compensation: $24 - $28 per hour Responsibilities: Duties include, but are not limited to: Functional Knowledge - Provide first-level support for common hardware, software, and connectivity issues, escalating complex issues. - Assist with workstation setup, peripheral configuration, and basic troubleshooting. - Support onboarding/offboarding steps including equipment preparation and account setup. - Document issues, resolutions, and inventory updates. - Help maintain IT inventory - Monitor the ServiceDesk queue and provide timely responses. Bus...