Associate Client Manager

Job description

Join the TrueCommerce Sales Team where you will t urn connections into partnerships. Help businesses scale smarter with solutions that solve real supply chain pain points. The Associate Client Manager is responsible for retaining and growing an assigned portfolio of customers. This role focuses on strengthening relationships with existing clients, ensuring they realize ongoing value from our solutions, and driving net revenue retention. The ideal candidate thrives in a fast-paced environment, enjoys solution selling, and takes initiative in identifying opportunities to expand customer engagement while proactively mitigating risk. This is a 100% remote opportunity. What You'll Do: Customer Retention & Revenue Growth - Achieve or exceed monthly sales, growth, and net retention targets. - Manage a large book of business with a strategic, value-driven approach to retention and expansion. - Identify upsell and cross-sell opportunities and guide customers toward multi-year agreements. - Maintain a strong, predictable sales pipeline and adhere to defined activity metrics. - Conduct effective virtual presentations and product value reviews with customers. Customer Relationship Management:...