Patient Collections Representative

Job description

Job Description Summary To provide Customer Service for patients concerning the resolution and management of their patient account(s) and to undertake outbound telephone collection calls to resolve outstanding patient accounts in an automated call center environment. Some evening and weekend work may be required. Entity: Medical University Hospital Authority (MUHA) Worker Type: Employee Worker Sub-Type​: Regular Cost Center: CC004164 SYS - Financial Services Pay Rate Type: Hourly Pay Grade: Health-19 Scheduled Weekly Hours: 40 Work Shift: Job Description: Entity/Organization: Medical University Hospital Authority (MUHA) Hours per week: 40 Scheduled Work Hours/Shift: Monday - Friday 8:00am - 4:30pm Pay Basis/FLSA: Hourly / Non-Exempt Job Purpose: To provide Customer Service for patients concerning the resolution and management of their patient account(s) and to undertake outbound telephone collection calls to resolve outstanding patient accounts in an automated call center environment. Some evening and weekend work may be required . Education and Work Experience: High School diploma or equivalent education required . Must have 6 months of experience working in a medical office setti...